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How to troubleshoot Update Error Code 1004?

If you are receiving an update error code 1004 in Bitdefender, then you can follow the step-by-step guidelines mentioned below to fix this error or Contact Bitdefender Support UK and prevent your system from getting damaged.

Steps to fix Update error 1004:


Step 1- Firstly ensure that you have correctly settled up the proxy settings in the security program panel which make the program to interact with the internet.


Step 2- Due to previous malware infection, check the DNS whether it is correct or not. You can check it by:


  • Push windows and R key on the keyboard and a run dialog box will open up.
  • Then enter ncpa.cpl in the text field and then press enter.
  • Then enter ncpa.cpl in the text field and then press enter.
  • Then double-click on TCP/IP in the settings and then modify all IP address, if not able to do so then click on 'Automatically detect IP address'.

Step 3- You can also manually fix the issue.


  • First of all, push Windows key and R key on the keyboard together to open-up a run dialog box.
  • Then type Control panel in the text field and press enter key. You can also open it from Start menu and then click Control panel to open it.
  • Then click on Add/remove the option from the control panel and find the security program to remove it.
  • After finding it, right-click on it and select uninstall button.
  • After uninstalling the program, remove all the cookies and temporary files.
  • Then restart your system and install the security software again in your system and set the proxy settings.

Even after following the above steps, you are still not able to fix the error, then call us at +44-2080-890421 our toll-free number of Bitdefender Support UK and get telephonic assistance from our certified techies.

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